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3:15 and neither of my dailies have arrived yet, either.
The only response I got from customer service (8 days after my inquiry) was that I should expect papers between 6 and 7. There was no response to my request that I be reimbursed for papers that arrived in the afternoon and evening (or, in one case, the next day).
If they can't at least give me an explanation, I might move my subscriptions over to Kindle -- I've been planning on getting a Kindle anyway, but Kobo is providing me with incentive to get one sooner than planned.
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