Thanks for the tip but it includes buying a new device as I have a Kobo Vox not an Arc and am one of those recyclers who keep things until they fall apart. Secondly, I belong to Scribd which is the glitch. Google and Adobe are competitors and want their own brand of gismo gadget arena. Scribd is supposedly the world's largest ebook distributor but unfortunately doesn't have access to all the publishing houses.
I notice you're a library background so you come across the platforms people use for distributing ebooks. I do use my local library for ebooks and Overdrive is spectacularly easy. So that's what I'll try to do with Kobo and scribd with my old job Kobo.
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