Quote:
Originally Posted by llcj
I have to agree with this, especially for something purchased online and shipped by mail. For in-store purchases, it's reasonable although more time is nice.
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I don't know from "reasonable", but in terms of "legal", that depends where you live. In Australia, since Jan 1 2011, when you have a major problem with a product,
the consumer has the choice of whether to have a replacement or a refund. Not the retailer.
"Major" is further defined:
Quote:
"A product or good has a major problem when:
it has a problem that would have stopped someone from buying it if they’d known about it
it is unsafe
it is significantly different from the sample or description
it doesn’t do what the business said it would, or what you asked for and can’t easily be fixed."
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