|
Customer service had no clue as to why this was happening. I took back the Aura to my local Chapters where I bought it. I explained the issue to the sales attendant and she offered me a new one and proceeded to set it up right then and there via wi-fi It works beautifully!!! I have brought it home connected it to the computer and it is charging and syncing properly. Coincidence that it happened twice and on the same colour Kobo(bad batch)?
|