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is your computer recognizing the kobo. does it show up in my computer?
if it does then it should charge fine. if you're not seeing the kobo then maybe you're missing a driver and that's where your problem is.
if you have an ipod charger or charger that plugs into the wall, i use my android charger. just plug the usb into that and use the wall charger to see if there's a difference. try eliminating charging spots to see where the problem is.
as for charging out of the box, that's one thing i never did. used straight out of the box for almost a month.
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