KOBO SUPPORT
Contact us
North America:
NEW Kobo ARC Activation Line:
1 (888) 668-9132
Sunday - Saturday: 9:00 - 24:00 EST
Kobo eReader Activation Line:
1 (800) 368-5390
Sunday - Saturday: 8:00 - 24:00 EST
General Customer Care Inquiries:
1 (855) 732-3662 English
help@kobobooks.com Sunday - Saturday: 8:00 - 24:00 EST
Australia
1 (800) 357-270 English
help@kobobooks.com 24 hours a day, 7 days a week
New Zealand
00 (800) 3322-3344 English
help@kobobooks.com 24 hours a day, 7 days a week
UK
00 (800) 3322-3344 English
help@kobobooks.com 24 hours a day, 7 days a week
Ireland
1 (800) 812-879 English
help@kobobooks.com Monday - Friday: 9:00 - 21:00 IST
Saturday: 9:00 - 20:00 IST
Sunday: 10:00 - 18:00 IST
France
08 (05) 541-091 French & Swiss
aide@kobobooks.com Monday - Saturday: 8:30 - 22:00 CET
Sunday: 10:00 - 18:00 CET
Germany
(800) 118-4130 German
hilfe@kobobooks.com Monday - Friday: 8:00 - 21:00 CET
Switzerland
(800) 000-260 French & German
hilfe.ch@kobobooks.com Monday - Friday: 8:00 - 21:00 CET
Portugal
(800) 209-169 Portuguese
ajuda.pt@kobobooks.com Monday - Friday: 9:00 - 24:00 WET
Saturday: 9:00 - 20:00 WET
Sunday: 10:00 - 18:00 WET
Italy
(800) 924-024 Italian
aiuto.ITL@kobobooks.com Monday - Friday: 9:00 - 21:00 CET
Saturday: 9:00 - 20:00 CET
Sunday: 10:00 - 18:00 CET
South Africa:
0 (800) 980-320 English
picknpay@kobobooks.com Monday - Friday: 9:00 - 21:00 SAST
Saturday: 9:00 - 20:00 SAST
Sunday: 10:00 - 18:00 SAST
Note: Please contact your local retailer for returns and exchanges.