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Old 07-21-2009, 11:59 AM   #67
dpierron
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Quote:
Originally Posted by pilotbob View Post
I expect, eventually eReader / FictionWise will be rolled up into a unified B&N store. That is how business mergers work. I know, I've been involved in enough of them. It just doesn't make good business sense to run all those web stores as separate properties.
I'm not sure... eReader.com and Fictionwise.com are still separate sites, although the customer accounts are linked.
The best way to know is to ask the people who know : I've asked B&N about this, and here is their reply.

My question:

Quote:
Hi,

I'm a Fictionwise customer (have been for a long time) and I have a lot of books in my Fictionwise bookshelf.

B&N bought Fictionwise, and now you have a e-shop for e-books, with a bookshelf, just as them.

Will I be able to access my Fictionwise ebooks in B&N bookshelf, just as they did when they bought eReader ?

Cheers,
David.
Their answer:

Quote:
Thank you for your email.

Although (Fictionwise/eReader.com) is a Barnes & Noble company, they maintain separate download and customer service procedures.

For problems or questions regarding your purchase from (Fictionwise/eReader.com), please contact them directly at:

(Fictionwise Link) http://www.fictionwise.com/servlet/mw?t=support

(eReader link) http://www.ereader.com/servlet/mw?t=help&si=59

We hope you find this information helpful.

Sincerely,

XXXXXXXXX
Customer Service Representative
Barnes and Noble
http://www.bn.com/
Hope this helps !
David.
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