I turned on my kobo this morning and when I pressed on the book I was reading nothing happened. Having turned it off and on it was still the same. I tried syncing it but still no joy so having read through this forum managed a factory reset using the home/on-off button. At this point I cannot choose a language as the touch screen is still not working. I have resynced (sorry made up word) it, reset it, recharged it and cannot do anything further.
So I tried phoning customer services on the number on the kobo help website and go through to Scottish Power
At this point I am highly frustrated so have left it sulking in a corner (me and the kobo)!
Has anyone else had the same problem or can anyone give me a phone number for customer services.
Cheers!!