Thread: HD Kindle Fire HD battery dead
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Old 01-04-2013, 09:23 PM   #41
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K3, K4B, KDX, KFHD, PW1&2
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Posts: 704
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Join Date: Jun 2009
Location: USA
Device: K3, K4B, KDX3G, KFHD, PW1, PW2
Quote:
Originally Posted by runtmms View Post
You might try running a battery test. My first Fire 8.9 did very strange battery things. It routinely shut down due to low battery while showing between 20% and 40% charge. I turned wifi off and played a previously downloaded video continuously and couldn't get more than about 5 hours on a full charge. Customer service confirmed I should be getting better battery life.

I exchanged it and the new unit has no battery quirks. It can play video with wifi off for more than 8 hours. It actually drains all the way down - no low battery shut offs while showing high percentages.
I chatted with Amazon today, and told them the battery problem. They are sending me a new one. So I hope my new one does not act quirky too. They said I should be getting much better battery life. Mine would be good some days, and then some days it was dead. Just from reading a book!

Thanks for the suggestion. Now I get to reset the old one and start over on a new one. and pack up the old one and ship back. It will be worth it if my new battery is good.
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