Have you tried to push in the reset button? Also, my daughters prs600 was eating battery life (draining within 20 minutes after a charge). The sony people recommended taking the back cover off (tiny screws), disconnecting the battery inside for 10 minutes, pushing in the reset, reconnecting the battery, then putting it back together. This fixed the problem and now it charges fine. Good luck. Worst case, get online on the sony site with them and they may help.
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