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Paul Evans · 12-25-2012, 05:40 PM

When I search for an author on the Kobobooks website, it returns the message "Sorry, we could not find results for ""Hilary Mantel"" in any category."

And yet, when I log out and log in with my wife’s account, the search works with no problem.

The problem with my log in also includes clicking on any author’s hyperlink, whereupon the same error message appears. (For example, I clicked on Hilary Mantel on the main Kobo page on the website, on the hyperlink of her name underneath the book “Bring Up the Bodies”, and the same message again appeared).

Has anyone experienced something similar and does anyone know how it can be fixed? I have emailed the Kobo help desk but all they have suggested is that I have mistyped the author's name (which I know I haven't!)

12-25-2012, 05:40 PM	#1
Paul Evans Member Posts: 15 Karma: 10 Join Date: Mar 2012 Device: Kobo Touch	Kobobooks Web Search not working When I search for an author on the Kobobooks website, it returns the message "Sorry, we could not find results for ""Hilary Mantel"" in any category." And yet, when I log out and log in with my wife’s account, the search works with no problem. The problem with my log in also includes clicking on any author’s hyperlink, whereupon the same error message appears. (For example, I clicked on Hilary Mantel on the main Kobo page on the website, on the hyperlink of her name underneath the book “Bring Up the Bodies”, and the same message again appeared). Has anyone experienced something similar and does anyone know how it can be fixed? I have emailed the Kobo help desk but all they have suggested is that I have mistyped the author's name (which I know I haven't!)