MobileRead Forums - View Single Post - Beware! No returns/refunds on Nook Books!!!!

dtakahashi · 11-26-2012, 03:14 PM

From the Barnes and Noble Refund and Returns Policies

Items That Cannot Be Returned
We are unable to accept returns for NOOK Books, magazines, downloadable PDFs for SparkNotes products, gift cards, and shrink-wrapped items that have been opened. Please note: Once purchased, NOOK Books cannot be refunded.

I bought a Nook book whose printed counterpart has a DVD that the author refers to. eBooks do not allow access to additional content such as cd/dvd. I had to go to the publisher's site where I could buy a printed book/eBook (all formats!) combo. I asked B&N for a refund and this is what I was told.

The competition has a limited window in which you can return, but it would have taken care of me in this case...I asked for the refund the night I purchased the Nook book.

So, let the buyer beware!!!!

David

11-26-2012, 03:14 PM	#1
dtakahashi Junior Member Posts: 4 Karma: 10 Join Date: Nov 2012 Device: Nook Color	Beware! No returns/refunds on Nook Books!!!! From the Barnes and Noble Refund and Returns Policies Items That Cannot Be Returned We are unable to accept returns for NOOK Books, magazines, downloadable PDFs for SparkNotes products, gift cards, and shrink-wrapped items that have been opened. Please note: Once purchased, NOOK Books cannot be refunded. I bought a Nook book whose printed counterpart has a DVD that the author refers to. eBooks do not allow access to additional content such as cd/dvd. I had to go to the publisher's site where I could buy a printed book/eBook (all formats!) combo. I asked B&N for a refund and this is what I was told. The competition has a limited window in which you can return, but it would have taken care of me in this case...I asked for the refund the night I purchased the Nook book. So, let the buyer beware!!!! David