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kodak2057 · 08-24-2012, 01:34 AM

I'll definitely check that out. Thanks for the tip. And yeah, I know it's not something that would generally be a "defect" but I was completely upfront about the fact it was an accident and was still told it would be covered in my initial contact with customer service. I don't think they are necessarily wrong but am peeved by the inconsistency and generally am unimpressed by the product.

08-24-2012, 01:34 AM	#5
kodak2057 Junior Member Posts: 4 Karma: 10 Join Date: Aug 2012 Device: kobo vox	Thanks I'll definitely check that out. Thanks for the tip. And yeah, I know it's not something that would generally be a "defect" but I was completely upfront about the fact it was an accident and was still told it would be covered in my initial contact with customer service. I don't think they are necessarily wrong but am peeved by the inconsistency and generally am unimpressed by the product.