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clintbradford · 08-06-2010, 11:56 PM

>> ... smudges on the d-pad ...

I believe that is caused because the d-pad is made of a porous material. SO "surface" cleaners won't penetrate to clean it.

Try a citrus-based cleaner - just put some on your fingertip and rub it around. Of course, do not spray it onto your device.

No alcohol-based cleaners ... UNLESS Kobo reps recommend one.

Have you ever installed an Invisible Shield screen protector? If you have, do you have any of their install fluid left? It will penetrate and possibly "lift" that "stain" out.

Let us know if any of this works. And in the meantime, send a private message to Sameer/Kobo and see if they have any ideas!

Clint

08-06-2010, 11:56 PM	#25
clintbradford Older ... slower ... Posts: 450 Karma: 1924 Join Date: Jun 2010 Location: Jurupa Valley CA US Device: Kobo, Kindles 2/3/Keyboard/Fire/Fire HD, HDX.	>> ... smudges on the d-pad ... I believe that is caused because the d-pad is made of a porous material. SO "surface" cleaners won't penetrate to clean it. Try a citrus-based cleaner - just put some on your fingertip and rub it around. Of course, do not spray it onto your device. No alcohol-based cleaners ... UNLESS Kobo reps recommend one. Have you ever installed an Invisible Shield screen protector? If you have, do you have any of their install fluid left? It will penetrate and possibly "lift" that "stain" out. Let us know if any of this works. And in the meantime, send a private message to Sameer/Kobo and see if they have any ideas! Clint Last edited by clintbradford; 08-06-2010 at 11:59 PM.