and manuals
.....Know what you mean but I think the first big easy step will be to provide IT&T maintenance people with the reader. Think of the pro's...
1. IT technicians are generally very happy with new technology
2. They generally have the most advanced phones
3. If you've ever worked for one of the larger IT companies (Telco or computer) you could easily fill a filing cabinet with all the manuals. Most technicians have a full set stored in the garage.
This is a no brainer. The printing and distribution costs are massive.
Nigeldb
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