Thread: Discussions with Amazon CS about PW Defects
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Old 02-26-2013, 06:20 PM   #542
Yolina
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Posts: 1,179
Karma: 11573197
Join Date: Feb 2011
Location: London, UK
Device: Voyage
Quote:
Originally Posted by heatherlynn View Post
i am talking to customer service right now and they will no longer replace my device. the rep says the pink and green hues are what is supposed to happen and she keeps ignoring the white pixels. this couldn't get any more frustrating
Maybe they've run out of warehouse space to store all the returns...

I can't believe that they deem defects to be normal
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