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Welcome to the forum.
Recently, we've noticed that some new members are using their introductory post to raise problems they are having with their Readers, or conversion problems, or ask for other advice.
We suggest that you make a separate post to the relevant forum or subforum if you have such a problem. This is because members are usually quite quick at responding to calls for help, but are more likely to notice them if they are in the relevant forum.
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