View Single Post
Old 09-15-2008, 05:28 AM   #1
k2r
Zealot
k2r doesn't litterk2r doesn't litter
 
Posts: 124
Karma: 177
Join Date: Jul 2006
Location: Bochum, Germany
Device: MP2K, iLiad
iRex vanished away?

Or bankrupt? Or on holiday? Or just blatantly disorganized?

I'm not a very happy customer at the moment because iRex has had my reader for battery and case upgrade for about 8 weeks.

That would just be plain annoying. If you add that they do not respond to email it get's worse.

Unfortunately they reached another level in customer-service:
Their support phone numbers do not work anymore!

I must say that iRex - while having a fine product - easily manages having the worst customer service I yet experienced.

So, what's up, iRex?
Did you shut down operation?
Did anyone see, hear or speak to any iRex representative lately?
k2r is offline   Reply With Quote