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Kobo said that according to the warranty, I am entitled to either getting my own (repaired) KT back, or a refurbished replacement. Actually, according to the warranty, I am entitled to either a new or a refurbished KT - at the company's discretion.
Anyways, they emailed me a prepaid FedEx label (for ground delivery only (grrrr)), and I sent it off on Monday - well padded and wrapped to avoid any damage during shipping. According to the tracking number, it's only just gotten to Toronto (I'm also a Canuck, from Vancouver) It seems that Fed Ex is almost as slow as Canada Post. Wonder how long before I get it back?
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