I love my Arc because:
I can competitive shop between Kobo, Amazon and Google (and whatever else there is an app for).
While it's only been a short while, I have had no issues with the hardware/software of the Arc. It just works.
Although it's not technically a Canadian owned company anymore, they still have a strong local presence. Good enough for me.
Edit - And I love my Mini because it's just so mini and cute-like.
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