I was particularly taken with this observation, presented in the same casual (non-hysterical) tone as the rest of the article:
Quote:
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Harlequin CEO Donna Hayes says electronic books account for about 6% of total sales now, but she expects that to double in a few years. She says digital sales appear to be adding to the company's revenue, rather than cannibalizing traditional sales. Harlequin's revenues rose 7% over the first nine months of the year, while U.S. book sales were up 3.6%. "It has grown our business so far," says Hayes.
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A sentiment oft mentioned in these forums.