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mbharleychick · 11-10-2011, 06:36 AM

I have tried the reboot dozens of times, holding it longer than necessary also. Tried the hard reset last night several times. Amazon said there is no way to remove the battery and we can't figure out how to get the back off.

It did start to reboot, would get the boy under the tree screen with a status bar. The status bar stops about an 1/8 of the way into it and then stops. Now it won't even reboot; I think I killed it.

11-10-2011, 06:36 AM	#3
mbharleychick Junior Member Posts: 3 Karma: 10 Join Date: Nov 2011 Device: Kindle DX	Tried that I have tried the reboot dozens of times, holding it longer than necessary also. Tried the hard reset last night several times. Amazon said there is no way to remove the battery and we can't figure out how to get the back off. It did start to reboot, would get the boy under the tree screen with a status bar. The status bar stops about an 1/8 of the way into it and then stops. Now it won't even reboot; I think I killed it. Last edited by mbharleychick; 11-10-2011 at 06:38 AM. Reason: add data