Thread: Please help. Brand new and it won't turn on
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Old 03-09-2008, 03:56 AM   #5
delphidb96
Wizard
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Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by HarryT View Post
It had the "checkerboard" screen when you took it out of the box? There's something very wrong there - that screen generally means that the firmware is corrupt.

Send an e-mail to Bookeen and request the firmware reflash instruction. Hopefully that will work it for you.
Yep. They'll send a firmware update link to you. You'll probably get a version 1.00 build 538 copy to reflash the firmware. And that will be good experience for when they release the next firmware update - which should be soon, I believe.

Derek
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