MobileRead Forums - View Single Post - Help with reauthorising kobo ereader to ADE

taming · 08-27-2010, 07:36 PM

If you happen to have used two ADE sign ins on your Kobo account, you will have to ask them to reset your library so they have the same ADE attached. Level two support did it for me. If there are two different sellers, you will have to ask the seller with the "wrong" ADE to do the same. It is the book seller, not Adobe that has to reset the books.

08-27-2010, 07:36 PM	#13
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	If you happen to have used two ADE sign ins on your Kobo account, you will have to ask them to reset your library so they have the same ADE attached. Level two support did it for me. If there are two different sellers, you will have to ask the seller with the "wrong" ADE to do the same. It is the book seller, not Adobe that has to reset the books.