The Ectaco forum gets less traffic than this one, but while a posting might not be
addressed in a productive way, in a timely manner, the issue and any specifics you
provide will be there for Ectaco's use. You might not find out if they did anything
with what you provided, right away or ever, as the tech staff do not post there.
I am pretty sure all new issues are brought to the attention of the development
team, though.
Luck;
Ken
http://www.ectaco.com/forums/show/185.page