Quote:
Originally Posted by zoran
Few questions. Did she upgrade just desktop or both? If desktop only,
did she make something to the reader?
Does it look like previous complaints on this forum? The first point would
be: does the reader work when powered up? Could your mom see the book
she likes to read?
You want to say the reader works? If so, just let her do factory reset. Make
the device not be the subject of further investigation. Then you both could
concentrate on debugging desktop app.
Let us know what happens later. I assume mode on the reader was chosen to
match.
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Hi,
We updated the desktop app and the reader itself at the same time.
I could not find a similar complaint on this forum after doing a search and scanning the subject lines of most of the postings.
The reader itself works. All of the books she expects to see there do, in fact, appear in the "I'm Reading" section. I didn't investigate the state of her bookmarks because by that time my 80-something Mom was too agitated to answer questions coherently.
I will let you all know how it turns out as we go forward. Tech trouble shooting for an elderly parent while half-a-country away is a bit challenging so I am grateful for all the support I am getting here
