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mc5 · 06-11-2010, 08:49 PM

I just received a replacement device for my defective Kobo (only 36 days old, I might add) and now my Kobo account isn't recognizing the new device. There used to be a "sync" icon at the bottom left-hand column on my Kobo account library page and now there isn't, so I can't download my purchased books, and since I was in the middle of a book, and just bought another I am finding this incredibly frustrating.

Any way around this that isn't too tech-heavy?

Honestly, there really should have been instructions on re-installing your replacement device if it doesn't just involve plugging it in as done with previous device.

Oh, how I loved Kobo a month ago and how I loathe it now.

06-11-2010, 08:49 PM	#13
mc5 Junior Member Posts: 3 Karma: 10 Join Date: Jun 2010 Device: Kobo	I just received a replacement device for my defective Kobo (only 36 days old, I might add) and now my Kobo account isn't recognizing the new device. There used to be a "sync" icon at the bottom left-hand column on my Kobo account library page and now there isn't, so I can't download my purchased books, and since I was in the middle of a book, and just bought another I am finding this incredibly frustrating. Any way around this that isn't too tech-heavy? Honestly, there really should have been instructions on re-installing your replacement device if it doesn't just involve plugging it in as done with previous device. Oh, how I loved Kobo a month ago and how I loathe it now.