Quote:
Originally Posted by MDCole9761
Sorry- I haven't gotten any emails from this thread in a while so I missed all the recent discussion.
Yeah- I have an open call with them, but it's been a week so I gotta call them back and see what the status is. But to answer your question kveroneau, I think you should call them too. It's a shame- I was really looking forward to using this device, but now it sits here useless. Sure hope I didn't throw away $155 on this.....
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You have a warranty, Entourage will/should honor. If not, I assume you got yours from Woot, they must have a return policy of some sort for defective merchandise. If Woot won't help you and you paid with a credit card you can dispute the purchase after all other options are exhausted.