Quote:
Originally Posted by BeccaPrice
OK, the problem is solved. Turns out it wasn't a Tools issue, but a corrupted book file - probably. We tried to re-download the book from Amazon several times, and each time they said it downloaded but it didn't. We called kindle CS, and they forced the download.. and the book came across in HTMLZ format, rather than AZW. That converted to epub and mobi just fine, so we're all set.
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That means it was a Topaz format file, I think.