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Old 08-26-2012, 06:55 PM   #5
pdurrant
The Grand Mouse 高貴的老鼠
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Posts: 71,496
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Join Date: Jul 2007
Location: Norfolk, England
Device: Kindle Voyage
Quote:
Originally Posted by BeccaPrice View Post
OK, the problem is solved. Turns out it wasn't a Tools issue, but a corrupted book file - probably. We tried to re-download the book from Amazon several times, and each time they said it downloaded but it didn't. We called kindle CS, and they forced the download.. and the book came across in HTMLZ format, rather than AZW. That converted to epub and mobi just fine, so we're all set.
That means it was a Topaz format file, I think.
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