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Old 08-25-2011, 12:34 PM   #16
distorteddisco
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distorteddisco began at the beginning.
 
Posts: 26
Karma: 10
Join Date: Jun 2011
Device: Kobo Touch
Quote:
Originally Posted by Joe563 View Post
Your case should be covered by the Standard One-Year Warranty. Here is the applicable section:

The Extended Protection Plan extends the items covered by the Standard Warranty to two years and includes damage caused by accident.

Here is the complete warranty document.
This was my point. They didn't say that I lied and actually smashed the unit on the pavement but they also said that their warranty agreement doesn't cover the replacement of a defective screen.

I'm pretty stumped as to what to do. Pay the obscene $60 to fix a device I didn't break? Live with an expensive paperweight?
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