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Old 08-15-2006, 08:02 AM   #2
harryo
Enthusiast
harryo began at the beginning.
 
Posts: 34
Karma: 10
Join Date: Aug 2006
Device: Palm Tungsten TX / Iliad
Quote:
Originally Posted by DuckDodgers
Dear iLiad user,



Herewith we would like to inform you that a new software release will be available later today to download from the iRex Delivery Service (iDS).

...

The iRex Team
"later today" is just a little bit vague. I've been trying to connect to the server to get the download, but I just cannot get a connection.

Does that mean there are hundreds of other Iliad owners trying to do the same thing, or is the new version not there at this stage?

Given how little feedback the Iliad's UI provides re the connection status ... just "Searching" or "Unsuccessful" ... it would be very, very useful if you could provide something on the main website that gave us an indication of how busy the iDS server currently is.

That would tell me whether I should give up for a couple of hours or whether it's just a temporary problem and it makes sense to keep trying.

Not having any idea of why the connection is failing is incredibly frustrating.

I realise these are early days, so I'm not complaining, just suggesting how you could make life a bit nicer for your users.
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