Quote:
Originally Posted by techiegirl
You're returning it because of a defect, there is no shipping charge. If you're returning it because you changed your mind, then you pay for shipping.
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This. I have a feeling the system may not let you do without going through a rep, though. (Someone correct me if I'm wrong. I've had no problems returning defective merchandise with no rep intervention before but it seems like the Kindle is different.)