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Old 03-15-2013, 01:13 AM   #9
meeera
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Posts: 5,647
Karma: 66099782
Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
Having a manual only on the device is rather useless when you are unfamiliar with technology and need to work through something step-by-step; once you're out of the manual page and trying to do something, you can't see what the manual says any more. It's also useless when your device is frozen and needs to be reset.

I completely agree that the online "manual" is of very poor quality also. It doesn't even tell you how to do a hard reset, something that plenty of users in this forum have needed. And it's of zero use when you don't have internet access at that moment. Not all of us live in a land of ambient web access. It can also be intimidating for people with very little tech knowledge, who may feel much more comfortable and confident with a paper tutorial with their first ereader.

I think a paper Getting Started/Emergency Trouble-shooting guide should be included with e-readers. It should include step by step tutorials on the most common use cases, pointers to information for more esoteric stuff, and information on how to perform the different types of resets and what exactly will happen when you do these resets.
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