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In Praise of Fictionwise
Disclaimer: I have no affilation with them except as a customer.
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I would like to take the opportunity to recognize Fictionwise as a leader in the digital format for ebooks.
This is a company that really seems to be concerned about their customers and (wonder of wonders!) about the software that fronts the purchasing of their ebooks. Buying from them - an exchange of money for services rendered - is a pleasant exercise in negotiation.
They are responsive and attentive to their customers. (However, I have yet to see them correct the spelling on a book I purchased from them, where the word "weird" is misspelled as "wierd," even though I sent them an email on this and they responded by thanking me.)
I was pleasantly surprised this morning when I added $40 to my micropay account, preparatory to buying about 12 books. They flagged this amount and offered me a $5 discount on any 1 or 2 year membership. Additionally, I recieved 15% off from the 25% already off store-wide sale celebrating their 8 years of existence (and the Sale ends today, by the way). They also offer up to $10 off an ebook if you rejoin. I imagine this is available toward the end of my one year memebership.
Again, I have no affiliation with them. I recognize, of course, that they are in the business of selling ebooks to make a profit. Yet, I have this sense, also, that they geunuinely care about the health of the industry and about thier customers.
I am proud to be a customer of Fictionwise.
Don
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