Quote:
Originally Posted by drewh
xendula, think you have to ask for it. First time I got the label where 'you pay shipping' and they reimburse you. I went into the online chat and asked if I could have a prepaid label - done! Aus Post would have charged $35 minimum, so UPS in such huge volume is prob same or less..?
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In the US, if you return a defective device, they usually email you a free shipping label that you can print out, but I have always dropped off the box to Staples or OfficeMax. Had I known they come pick it up, I would have requested it. Sounds like great service.