Thread: Upgrading Firmware
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Old 02-02-2010, 01:16 PM   #12
Robertb
Astak Director, Bus. Devl
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Before you send it in, please call!
Quote:
Originally Posted by LJ Miehe View Post
I will try that out, if that fails, I am going to send it in and have them update it.
Dear LJ Miehe:

We at Astak want to help! Can you please email to support@astak.com OR call tollfree: 1-866-368-8788!! In any case, you need an RMA (Returned Materials Authorization) number; so why not let us see if we can solve your dilemma?

They will need: model, date purchased, and other info. We will try to get you up to speed quickly. IF you call (recommended) ask for Elliott. If he cannot help you... ask for the Product Manager.

Doing updates is not hard, but if you have an older model it can use our help at first.
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