Quote:
Originally Posted by friktion
I can confirm this. Which is why I'm going on Friday to check out the Demo model, even though I've ordered one. If I don't like the demo (or if it feels cheap, like I found the regular Kobo models) I will cancel and get refunded my Vox payment.
Yes, Chapters told me at the time if you open the box, you cannot return it! Sounds very fishy to me ...
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There are lots of stores like this. I once bought a cheap baby product that was in one of those horrible plastic packages that you have to cut open. I cut it carefully along the seam so you couldn't even tell that it had been opened, decided I didn't like the item and then returned it. The small local store I bought it from wouldn't take it back for a refund, even though it was totally resellable.
This is why, as a consumer, if I see two identical items, and one is priced low in a package that is sealed and another one is priced slightly higher in a package I can open and re-pack without anyone knowing, I'll buy the item that is priced higher because it gives me the option of returning it.
The problem with re-selling electronics is that there are usually unsealed batteries involved, so selling 'as new' would be unfair to the people shopping at the stores. This happens quite a bit with cordless phones. I've bought some before that have obviously been returned (I wonder if the new batteries have been swapped out, and then the phone re-packed and returned). This is why these types of things need to be sealed (or at least have the security seal).