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Old 04-30-2013, 12:35 PM   #29
jersysman
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Posts: 1,747
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Join Date: Mar 2011
Location: Pennsylvania
Device: T1 Red, Kindle Fire, Kindle PW, PW2, Nook HD+, Kobo Mini, Aura HD
Customer satisfaction. Even if one or two are jerks the word gets around that this company cares about its customers. A company couldn't ask for a better advertisement. How many times do you see people bragging about Amazon's CS while at the same time others are bad mouthing the CS at other places?
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