If kindle supported Epub, I think I would've bought the Kindle, since it's customer support is better than BN. I've seen a case where a K3 owner from Indonesia gets a replacement from Amazon. Of course, the shipping fee becomes a problem, especially since the owner had her K3 broke again and had to ship it for the 2nd time.
Actually I was considering K3 UNTIL I saw STR's ad.
) And then I fell in love with STR. And I'd rather stick with one e-reader as long as it works fine...