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Old 10-14-2012, 01:11 PM   #3
silverraven
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Posts: 967
Karma: 3438612
Join Date: Oct 2009
Device: Kindle Voyage, Kindle 4NTB x 4
Yep, cleaned it, over and over and over!
Actually, can't believe it, but customer support was there on a Sunday! I got the call in, no hold, and a replacement unit approved. I guess where I had already been into the store with the problem helped. My store even does the exchange, instead of having to wait for it to be shipped. All and all a very easy and painless process so far!
Let's see how the store exchange goes! Not sure if I will make it there today or not, but sometime this week.
S
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