Quote:
Originally Posted by lilac_jive
Please please please write to consumerist. Hopefully it will nont only fix your problem, but prevent this from happening in the future.
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I would suggest trying to sort it out with Amazon first, via the provided e-mail address. Bring in 3rd parties only if that proves ineffectual. Given that this is almost unquestionably an automated "flag" that's been raised on the account, determining what specifically has triggered the issue and seeing if that can be sorted out with Amazon would seem the best solution. Personally I've always found Amazon's support people to be reasonable people who try to do their best to help.