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I've just called Amazon (as they told me to do so in the reply email), and they want me to pay, in advance, 560$ to send me a replacement. I've asked why, incredulously and they said it' because I'm an international customer and they have to declare a value to customs. They say that after that they'll refund 100%.
560$ !?!?!?!
Is this normal?! What's your experience?
That's almost 2 Kindle DX!
Why that value? That's
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