Do you have Kobo Desktop software installed ?
If so, does this go to the correct location after updating library on you Vox?
Does this go to the right location after syncing with your WiFi ?
Should be able to see which device is not sending the info to the server
I have used a Vox, iOS App and Desktop App and the syncing is working fine, sometimes there is a delay and it is not immediate
Try this
Read something on your Vox
Sync the library
Wait 5 mins
Try Desktop App and Kobo WiFi to see what happens
Just to confirm though, we are talking about Kobo ePubs bought from their store, not sideloaded books or adobe drm books downloaded from store
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