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Originally Posted by daffy4u
In addition to what rcuardo stated, there is special Kindle Customer Support. The link is in my sig.
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Thanks. For some irrational reason submitting an official feedback form feels (to me at least) much better than sending an email. I immediately reported 2 issues. Very curious about reply.
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Can you imagine how hard it would be to track what every Tom, Dick, and Harry suggested?
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Sure i can. Amazon one of the pioneers of Internet business and they know that keeping track of what people are writing on fora like this one can make a product or break it. If someone on the product/development team is either passionate about Kindle and want to make it the best ereader there is or just interested in sales figures all s/he has to do is skim this forum every other day for some great ideas or obvious bugs and blunders. I would think that most of the bug reports and corresponding firmware fixes originated here on MobileRead.