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She reformatted the internal memory via the device menu, and says it is working better now, but still doing it occasionally. I guess it will work, for now. I've ordered (from ebay) a Jetbook Lite and an Aluratek Pro, one of which I will probably give to her. I plan to keep the other, I am on a 5" reader kick, should have kept the Jetbook I had in the past! Good little readers.
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