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Analogus · 07-13-2012, 05:03 PM

@ Sonylistens:

To be more positiv ;-)

I've had a lot of troubles with Sony-products the last 20 years. For example in case of my MD-player which is in principle a very good product with hight quality concerning hardware and a desaster concerning software and DRM.
In case of my 3 readers I've had troubles, too. But my experience with SONY's repair-service (inbetween warranty-time) has been very good - without troubles and quick.

I regard it as a huge progress ('progress' because in my case nobody answered my mails years ago when having troubles) that 'someone' official is reading and answering here.

Thanks

07-13-2012, 05:03 PM	#21
Analogus Fanatic Posts: 568 Karma: 2170348 Join Date: Apr 2011 Device: 2x Sony PRS-350; PRS-300 (†), Paperwhite (†), Voyage	@ Sonylistens: To be more positiv ;-) I've had a lot of troubles with Sony-products the last 20 years. For example in case of my MD-player which is in principle a very good product with hight quality concerning hardware and a desaster concerning software and DRM. In case of my 3 readers I've had troubles, too. But my experience with SONY's repair-service (inbetween warranty-time) has been very good - without troubles and quick. I regard it as a huge progress ('progress' because in my case nobody answered my mails years ago when having troubles) that 'someone' official is reading and answering here. Thanks