[MikeOnyx]

Hi everyone. Yale here at Onyxboox.com. I just wanted to give everyone an update on this case. Since Andrey was no longer selling the devices, we replaced Oleg's with a new ebook reader and ate the cost of this device. The bent chassis was useless and had to be disposed. This is not the first time we had to service an out-of-territory device. There have been many Chinese users in the US and Canada who purchased their Boox devices when they were visiting China. We had also helped service their devices instead of asking them to send them back to the manufacturer.

Note: If you purchased your boox device at a site other than our website, and you are in the US, we can still honor the original warranty and service them.