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Cdesja5 · 06-10-2012, 10:10 AM

I don't see any alternative to a hard reset...

Hard reset:
Beware, Sony warns: There is a risk of data loss. After doing a hard reset, you will need to restore your content. Your purchased books can be restored from your account at the Reader store. You should only do a hard reset if necessary and as the last step for troubleshooting. After you do a hard reset, your Reader device will need to be authorized again from your Reader store account. Power off (press powerbutton 3 seconds and choose yes) and back on. While the ereader starts it shows "opening book", at that moment press -and hold- the buttons next page and back (button 2 and 4). Allow the Home screen to fully load (Loading... should no longer flash in the top left corner of your screen) and then, while you still pressed the next page and back button... release the back button, press the back button, release the back button (while still pressing the next page button), and at last, release the next page button. Then the screen shows: Would you like to execute Factory Initialize? Then choose "yes". Now turn your device off (by holding the powerbutton pressed for three seconds), and answer yes, and when its off, turn it back on.

The site below has diagrams and a description of the process. Unfortunately although the explanation is in English, the diagram labels are in Russian but the pics remain very helpful...

http://t1-reader.ru/en/reference/reset.html

06-10-2012, 10:10 AM	#2
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	I don't see any alternative to a hard reset... Hard reset: Beware, Sony warns: There is a risk of data loss. After doing a hard reset, you will need to restore your content. Your purchased books can be restored from your account at the Reader store. You should only do a hard reset if necessary and as the last step for troubleshooting. After you do a hard reset, your Reader device will need to be authorized again from your Reader store account. Power off (press powerbutton 3 seconds and choose yes) and back on. While the ereader starts it shows "opening book", at that moment press -and hold- the buttons next page and back (button 2 and 4). Allow the Home screen to fully load (Loading... should no longer flash in the top left corner of your screen) and then, while you still pressed the next page and back button... release the back button, press the back button, release the back button (while still pressing the next page button), and at last, release the next page button. Then the screen shows: Would you like to execute Factory Initialize? Then choose "yes". Now turn your device off (by holding the powerbutton pressed for three seconds), and answer yes, and when its off, turn it back on. The site below has diagrams and a description of the process. Unfortunately although the explanation is in English, the diagram labels are in Russian but the pics remain very helpful... http://t1-reader.ru/en/reference/reset.html Last edited by Cdesja5; 06-10-2012 at 10:21 AM.