OK this is my last recourse, but at the same time I think from what I've seen it's also my best hope.
I have two PRS505s. I've tried updating the firmware on both and every time it hangs at the end of unzipping files, leaving the self-extractor window with 'please wait' - the first time I ended up going to bed and leaving it overnight: it still said the same thing when I came back in the morning.
I've emailed and called Sony support several times (the last time I was on for 45 minutes from a UK cell-phone; I'm not looking forward to the bill!), but no luck.
I've tried running the update both from within the library and by downloading the patch from the ebook store - no luck either way. I've aso tried running the updater on a different PC but again no change.
Is there a way to manually run the flasher? I've seen a few posts about SD cards, but none specifically about this?
Thanks in advance