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Tom,I don't have a clear solution for you but want to offer moral support.I've had my jetbook since April and I love it but it is one quirky device.Some days it's slower than molasses and the next day it travels at the speed of light,it works better with an sd card but has a fit if the card is taken out and put back in.You'll get lots of great help from this forum and soon you will get to know what your jetbook likes and dislikes.I haven't wanted to stick mine in the microwave for some time now.Good luck,you are not alone.
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